Frequently Asked Questions

Everything you need to know about your FlavCity style journey.

What is the standard shipping timeframe for my order?

We typically process orders within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days, while international shipping may take 10-15 business days depending on your location.

How do I initiate a return or exchange?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To start a return, please visit our online Return Portal and enter your order number and zip code.

What materials do you use in your apparel?

Quality is our priority. We use a mix of premium organic cotton, recycled polyesters, and sustainable blends designed for maximum comfort, durability, and breathability.

How can I track my package?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options through Afterpay and Klarna.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.